PRO 8 Implements e-Reklamo

PRO 8 Implements e-Reklamo


Camp Kangleon, Palo, Leyte- Police Regional Office 8 (PRO 8) under the leadership of PBGEN BERNABE MENDOZA BALBA, Regional Director implements e-Reklamo, a virtual complaint desk designed to receive complaints from netizens by using the Facebook Messenger application as the primary means of communication.

This measure provides an alternative way for the public to report their concerns online without the hassle of going out and lessening the risk of COVID-19 exposure.

To avail of the service, search the Facebook Page of your respective Municipal/City Police Stations “e-reklaMo” account, then you can lodge your complaint through video call with the “e-reklaMo” Desk Officer/Duty Investigator.

Online complaints shall be accommodated through a recorded video call to verify the complainant’s identity. Only legitimate accounts shall be catered, hoax/troll accounts will not be entertained.

Further, complaints related to abuse and violence against women and children could be lodged through the WCPD Facebook Page of the Municipal/City Police Station.

“This is an innovative way of reaching the public’s concern without physical interaction taking into consideration the health and safety of the community and the PNP personnel as well,” RD Balba said.

 Should you have any inquiry, please contact us through the following social media accounts: Facebook Account: Pulis Rehiyon VIII; or Facebook Page: Police Regional Office 8 or YouTube Channel: Pulis Otso (The Official YouTube Channel of PRO8).